Important Points to Remember

Whilst lenders are not obliged to freeze interest & charges, in over 90% of the cases currently handled by our debt solution partners, lenders have done so. Where a lender does not freeze interest and charges the amount you owe and the period over which you repay that credit account may increase, though requests to freeze interest and charges will continue once several payments have been made to your Debt Management Plan (DMP).

Whilst entering into a DMP can adversely affect your credit rating it is our experience that those who approach us already have an impaired credit record. By entering into a DMP you will be showing your creditors that you are taking a responsible attitude to resolving your financial problems and this could help you in the future.

The pros and cons of a DMP can be reviewed in the document 'In debt? Dealing with your creditors' Any fees applicable will be clearly explained before you commit to any debt solution and all partners offer a cooling off period in excess of the minimum requirement of the Debt Management Guidance.

Failure to adhere to the terms of a Debt Solution could result in increased financial problems. Most Debt Solutions will affect your credit rating, though it is our experience that those who approach us already have an impaired credit record. By entering into a managed Debt Solution, like a DMP or an IVA, you will be showing your creditors that you are taking a responsible attitude to resolving your financial problems and this could help you in the future. Fees may be payable to the Debt Solution provider depending on the solution that best suits your circumstances, which will be clearly explained and you have a right to a 14-day cooling off period.