Testimonials

  • What a team! A friend recommended Mark to Me and I will be forever grateful that they did. A single mum trying to buy her first home is hard enough but add to that a market crash and a not so perfect financial situation, it fast becomes a nightmare! Mark and the Team were on speed dial, there for me with advice and reassurance throughout the whole process, I would not have achieved this without them. 11 months later (no reflection on HCM mortgages), A Financial Market Crash, A Royal Mail Strike, 2 Houses, A Sitting Tenant, and Missing Paperwork. I can now say I am a HOME OWNER, something I never thought I would be! From the bottom of my heart, Thank You – What you guys do literally changes lives. You should be very proud of yourselves. (Aug 2023)

    Sam

  • Absolutely amazing service. I initially tried to use a friend who I have used in the past and he struggled to find a suitable mortgage, due to what I thought were our complex circumstances. After about a month of getting nowhere, we went to see Mark at HCM, as my partner had used him in the past. Within about a day or so he had us an offer in principle with a high street lender, something I never thought would happen. He was extremely professional and understood our needs immediately. The whole process was very smooth and everyone that works at HCM were so friendly and we were always able to speak to someone or get a quick response to our emails. I will definitely be using them every time I need this type of service. (Dec 2018)

    Kevin Thorne

  • Fantastic service. Really friendly and informative too. Great advice and left feeling like Mark and the team had found me the best deal. Would highly recommend (March 2023)

    Alex Ives

  • Absolutely amazing service, great knowledge and incredibly professional. The HCM team allowed us to get our "dream house" and I would have absolutely no hesitation in recommending to anyone. We will definitely be using Mark and the HCM team for all our future mortgage needs. (May 2019)

    Colin Gunnell

  • The HCM team are professional, efficient and trustworthy. I would highly recommend there services. (July 2018)

    James Clines

  • I have recently obtained the services of Mark Charlton aka Home and Commercial Mortgages when purchasing my home for the first time this year. I can honestly say that the service from the team there were first class. Professional, financially competitive and extremely dedicated. The team went above and beyond to deliver what they had promised with sound advice in a down-to-earth but practical manner. They drive to make the whole process as seamless, stress-free and simple as they can. Even in extremely dire-looking circumstances they keep upbeat and strive to obtain the right mortgage when it seems it may not happen. They are always at the end of the phone offering advice and breaking everything down so you know that they are on your side the whole step of the way and nothing is too much trouble. The firm were recommended to myself and my partner for all the reasons above and I am thoroughly grateful that the person did. As I have no doubt that it would not have happened without them and their perseverance. I will now go on to recommend them to others for the service they offer. As I cannot recommend them highly enough. Especially in the tough mortgage market we are in today. They are truly exceptional. Regards Nicole Basquette. (July 2013)

    Darren and Nicole

  • Dearest Mark & the HCM girls! Thank you so much for being a great help and support with the whole moving process. We really appreciate all your hard work in helping us get a mortgage so we could buy our lovely 'new' home! We would strongly recommend you... 5 star Service! With many thanks and best wishes. (Oct 2020)

    Paul and Julie Willett

  • To Mark and Rhiannon Just a little something to show our appreciation :) Thank you both so much for all your help and effort through-out our sale and purchase We finally got there!! all the best. (Aug 2016)

    Ashley and Noami

  • To Mark and his fabulous team, We just wanted to say a massive thank you for all of your help and support You've all been fantastic! We'll see you in two years to re-mortgage! (Dec 2017)

    Craig and Chantelle

  • To Mark, Thank you very much for all your help with our remortgage, we definitely couldn't of done it without you! (Aug 2022)

    Lucy and Lee

  • Dear Mark & Rhiannon, Thank you both so much for all your help with our mortgage. Kindest regards. (Nov 2019)

    Rob and Jolene

  • To Mark & Rhiannon, Just wanted to say thanks so much! Just glad we got there in the end. Your efforts are much appreciated. Cheers (April 2016)

    Clare and Gary

  • About two years ago, me and my wife decided to take up the option for the right to buy scheme with the local council. We made the decision to consult our local banks mortgage advisor. We left this meeting confused as to what the options were and what we needed to do. I was discussing this with my brother and he recommended HCM based in Drayton, as he found Mark Charlton to be extremely helpful. We found the website and made an appointed the following week. My first impressions was that all of the staff members where very friendly and made us feel welcome. We were shown into a private room and sat down and discussed our options with Mark. My brother was correct Mark was extremely helpful and explored all of the options to us, they were explained in easy to understand English. We decided to use HCM services and they offered full support right through the process. We chose a fixed rate two year deal. Two years on and HCM made contact with us to inform that the mortgage was up for renewal and would we like to come in for a review of possible options. Once again they were very professional and gave us full support. I would recommend to use their services if you are a first time buyer or even re- mortgaging as he will always give you clear honest guidance to what your options are. Mr and Mrs Dixon (Nov 2014)

    Mr & Mrs Dixon

  • Friendly, Fast and efficient, with outstanding Service throughout the entire process. Really happy and would recommend to anyone. 5 Stars! (July 2017)

    John Anderson